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USER EXPERIENCE MANAGEMENT

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Customers want the enterprise to provide a comprehensive and personalized experience

 

Until recently, customers have accepted that services provided to them by suppliers may be standardized and disconnected. However, due to the impact of digital transformation on all aspects of business, the rapid rise of disruptive digital service providers, and the global popularity of intelligent devices, people's expectations have changed dramatically. Enterprises are now expected to provide intelligent forecasting services that include and actively predict customer needs.

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AUTOMATED FACTORY

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The era of automatic production is coming

 

Automated production has arrived. Just as industry 2.0's electrical and chemical plants and industry 3.0 introduce robots, fully automated processes will become the norm for many industries within a few years - the essence of industry 4.0. Demand driven MRP will enable factories to complete orders efficiently without manual control.

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